Notification Preferences

Manage which notifications you receive from GracyRein

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GracyRein sends only transactional and system-generated notifications. We do not send marketing emails, newsletters, or promotional content. Below you'll find an overview of the notification categories and which ones may be adjusted.

🔒 Essential Notifications Always On

These notifications are critical for account security, billing, and service integrity. They cannot be fully disabled because they fulfill contractual and regulatory obligations.

Account Security Alerts
Login notifications, password resets, MFA codes, suspicious activity warnings
Required
Billing & Payment Receipts
Subscription invoices, payment confirmations, failed payment notices
Required
Critical Service Alerts
Unplanned outages, security incidents, mandatory platform updates
Required
Guest Booking Confirmations
Reservation confirmations, modification acknowledgments, cancellation notices
Required

⚙️ Optional Operational Updates Adjustable

These notifications provide useful operational context but are not strictly required. You may turn them on or off through your account dashboard → Settings → Notifications.

Daily Owner Revenue Summary
Nightly report with revenue, occupancy, and expense data for property owners
Adjustable
Cleaning Completion Confirmations
Notification when a cleaning crew marks a unit as guest-ready
Adjustable
Maintenance Ticket Updates
Status changes on maintenance work orders (assigned, in-progress, resolved)
Adjustable
Scheduled Maintenance Notices
Advance notice of planned platform maintenance windows
Adjustable
Checkout Reminders
Guest checkout reminder sent the morning of departure
Adjustable

📋 How to Manage Your Preferences

  1. Log in to your GracyRein dashboard at app.gracyreinflorida.com
  2. Navigate to Settings → Notifications
  3. Toggle individual notification categories on or off
  4. Click Save Preferences — changes take effect immediately

If you need assistance, contact our support team at support@gracyreinflorida.com.

Important: GracyRein does not send marketing emails, promotional campaigns, or newsletters. All communications are operational or transactional in nature. For questions about our email practices, please visit our Trust Center or review our Acceptable Use Policy.